:root{--accent:#2459e0;--ink:#13233e;--muted:#63728b;--bg:#f2f5fa;--panel:#fff;--line:#dfe6f0;--deep:#101f3d;--base:16px;--ticket:64px;--space:24px;--radius:20px;--columns:3;--logo:150px;--font:system-ui,sans-serif}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:var(--base)/1.55 var(--font)}.theme-emerald{--accent:#08735d;--deep:#073c34;--bg:#f1f7f3}.theme-indigo{--accent:#6546d8;--deep:#25184f;--bg:#f5f3fc}.theme-teal{--accent:#087f8c;--deep:#083a43;--bg:#eef8f8}.theme-graphite{--accent:#427bd4;--deep:#202630;--bg:#edf0f4}.theme-burgundy{--accent:#963a56;--deep:#45192c;--bg:#faf3f3}.theme-ocean{--accent:#087cb5;--deep:#053953;--bg:#edf7fc}.theme-contrast{--accent:#000;--deep:#000;--bg:#fff;--ink:#000;--muted:#333;--line:#000}
a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}button,.button{border:0;border-radius:10px;background:var(--accent);color:white;padding:12px 19px;font:600 .9rem var(--font);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px;line-height:1.4;text-decoration:none;min-height:44px}button:hover,.button:hover{filter:brightness(.94);text-decoration:none}.secondary{background:var(--panel);color:var(--ink);border:1px solid var(--line)}.danger{background:#a7243e}:focus-visible{outline:3px solid #dc9a16;outline-offset:3px}h1,h2,h3{line-height:1.2;letter-spacing:-.025em}h1{font-size:clamp(1.8rem,3vw,2.6rem);margin:12px 0 18px}h2{font-size:1.35rem}h3{font-size:1.1rem}p{overflow-wrap:anywhere}small{display:block;color:var(--muted);font-size:.78rem}.muted{color:var(--muted);font-size:.9rem}.eyebrow{font-size:.7rem;font-weight:750;letter-spacing:.16em;color:var(--accent)}.brand{padding:20px 32px;background:var(--panel);border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:20px;align-items:center}.brandmark{display:flex;align-items:center;gap:14px;color:var(--ink)}.brandmark:hover{text-decoration:none}.brandmark img{max-width:var(--logo);max-height:76px;object-fit:contain}.brandmark strong{font-size:1.05rem}.brandmark small{letter-spacing:.13em;font-size:.6rem;margin-top:4px}.monogram{background:var(--deep);color:#fff;border-radius:13px;width:48px;height:48px;display:grid;place-items:center;font-weight:800}.header-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap;font-size:.8rem}.header-actions form{margin:0}.navigation{display:flex;gap:6px;flex-wrap:wrap;padding:16px 28px;background:var(--panel);border-bottom:1px solid var(--line)}.navigation a{padding:9px 12px;font-size:.82rem;color:var(--muted);border-radius:9px}.navigation a.active{background:var(--bg);color:var(--accent);font-weight:700}main{max-width:1600px;margin:auto;padding:32px}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:var(--space);box-shadow:0 6px 24px #13233e05;margin-bottom:24px;min-width:0}.card h2:first-child{margin-top:0}.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,300px),1fr));gap:20px}.grid>.card{margin:0}.two-column{display:grid;grid-template-columns:1fr 1fr;gap:24px}.formgrid{display:grid;grid-template-columns:1fr 1fr;gap:0 20px}label{display:block;font-size:.82rem;font-weight:650;margin:0 0 17px}input,select,textarea{display:block;width:100%;border:1px solid var(--line);border-radius:10px;background:var(--panel);color:var(--ink);font:400 .95rem var(--font);padding:12px;margin-top:7px;min-width:0}input[type=checkbox]{display:inline;width:auto;margin:0 7px 0 0}textarea{min-height:110px;resize:vertical}.check{display:flex;align-items:center}.honeypot{position:absolute;left:-9999px}.portal{display:grid;grid-template-columns:.85fr 1.15fr;gap:50px;align-items:center;max-width:1250px;margin:28px auto}.welcome h1{font-size:clamp(2.5rem,5vw,4.7rem);max-width:8em;line-height:1.05}.welcome>p{max-width:32em}.welcome-points{display:grid;gap:15px;margin:35px 0;font-weight:650}.portal>.card{padding:36px}.layout-centered .portal{display:block;max-width:800px}.layout-centered .welcome{text-align:center}.layout-centered .welcome h1,.layout-centered .welcome>p{max-width:none}.layout-centered .welcome-points{display:none}.layout-compact.surface-public .portal{display:block;max-width:900px}.layout-compact.surface-public .welcome h1{font-size:2rem;max-width:none}.layout-compact.surface-public .welcome-points{display:none}.layout-cards .welcome{background:var(--deep);padding:40px;border-radius:var(--radius);color:#fff}.layout-cards .welcome .eyebrow,.layout-cards .welcome .muted{color:#c8dcff}.login{max-width:470px;margin:60px auto}.notice{padding:16px 20px;border:1px solid #b4d4e6;border-radius:12px;background:#edf7fd;color:#154f6b;margin-bottom:20px}.error{background:#fff1f1;border-color:#efb9bf;color:#8d2637}.page-title{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(155px,1fr));gap:18px}.stat span{color:var(--muted);font-size:.85rem}.stat strong{display:block;font-size:2.5rem;margin-top:8px}.mini-card{border:1px solid var(--line);padding:20px;border-radius:12px}.badge{display:inline-block;padding:5px 10px;border-radius:7px;background:var(--bg);color:var(--accent);font-size:.75rem;font-weight:750}.actions,.tabs{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin:18px 0}.filters{display:flex;align-items:end;gap:14px;flex-wrap:wrap;margin-bottom:24px}.filters label{margin:0;flex:1;min-width:140px}.filters>input{width:auto;flex:1}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;font-size:.85rem}th{text-align:left;color:var(--muted);font-size:.7rem;letter-spacing:.07em;text-transform:uppercase}td,th{padding:14px 12px;border-bottom:1px solid var(--line);vertical-align:top}td form{margin:0}td button{padding:7px 12px;min-height:36px}.record,.timeline{display:flex;justify-content:space-between;gap:20px;padding:16px 0;border-bottom:1px solid var(--line)}.record span,.timeline span{color:var(--muted);font-size:.8rem}details summary{font-size:1.2rem;font-weight:750;cursor:pointer;margin-bottom:20px}details:not([open]) summary{margin:0}.ticket{max-width:850px;margin:20px auto;text-align:center;border-top:6px solid var(--accent)}.ticket-number{font-size:clamp(2.5rem,8vw,5rem);color:var(--accent)}.estimate{padding:20px;background:var(--bg);border-radius:12px;margin:25px 0}.estimate small{margin-top:7px}.ticket .actions{justify-content:center}.app-footer{text-align:center;color:var(--muted);font-size:.7rem;padding:24px}.installer{max-width:680px;background:#fff;margin:40px auto;padding:40px;border:1px solid #ddd;border-radius:20px}.surface-admin.layout-sidebar .navigation{position:absolute;left:0;width:230px;min-height:calc(100vh - 90px);display:block;background:var(--deep);padding:24px 12px;border:0}.surface-admin.layout-sidebar .navigation a{display:block;color:#c4d0e7;margin-bottom:5px}.surface-admin.layout-sidebar .navigation a.active{background:#ffffff18;color:#fff}.surface-admin.layout-sidebar main,.surface-admin.layout-sidebar .app-footer{margin-left:230px}.surface-admin.layout-compact .card{padding:16px;border-radius:10px}.surface-admin.layout-compact td,.surface-admin.layout-compact th{padding:8px}.surface-admin.layout-compact .navigation{padding:8px 16px}.surface-display{background:var(--deep);color:#fff}.surface-display .brand{background:#ffffff08;border-color:#ffffff22}.surface-display .brandmark,.surface-display .header-actions{color:#fff}.surface-display .brandmark small,.surface-display .muted{color:#bdcce5}.surface-display main{max-width:none}.surface-display .eyebrow{color:#b7d5ff}.display-title{display:flex;justify-content:space-between;align-items:center}.display-title h1{font-size:2.8rem}.display-grid{display:grid;grid-template-columns:repeat(var(--columns),minmax(0,1fr));gap:var(--space)}.queue-card{background:#fff;color:var(--ink);border-radius:var(--radius);padding:var(--space);border-top:5px solid var(--accent);overflow-wrap:anywhere}.queue-card .number{font-size:var(--ticket);font-weight:850;letter-spacing:-.04em;line-height:1.15;margin:14px 0}.queue-card .point{font-size:1.5rem;font-weight:750}.queue-card .officer{color:var(--muted)}.queue-card.latest{box-shadow:0 0 0 3px #b3d1ff}.waiting-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px}.waiting-card{padding:18px;background:#ffffff10;border:1px solid #ffffff22;border-radius:12px}.waiting-card strong{font-size:1.7rem;display:block}.waiting-card small{color:#c8d7ed}.promotion{margin:25px 0 0;background:#ffffff12;border:1px solid #ffffff22;padding:20px;border-radius:var(--radius);display:flex;align-items:center;gap:25px;overflow:hidden}.promotion img{max-width:35%;max-height:140px;object-fit:contain}.promotion strong{font-size:1.4rem}.surface-display.layout-list .display-grid{display:block}.layout-list .queue-card{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:14px}.layout-list .queue-card .number{font-size:calc(var(--ticket)*.8);margin:0}.surface-display.layout-spotlight .queue-card:first-child{grid-column:1/-1;text-align:center;padding:45px}.layout-spotlight .queue-card:first-child .number{font-size:calc(var(--ticket)*1.6)}.surface-display.layout-split #queueDisplay{display:grid;grid-template-columns:1.7fr 1fr;gap:24px}.layout-split .display-title{grid-column:1/-1}.layout-split .display-grid{grid-column:1;grid-row:2/5;grid-template-columns:1fr}.layout-split .waiting-grid{grid-column:2;grid-template-columns:1fr}.layout-minimal .queue-card .officer,.layout-minimal .queue-card .person,.layout-minimal .queue-card .department{display:none}.layout-minimal .queue-card{text-align:center}.layout-minimal .queue-card .number{font-size:calc(var(--ticket)*1.2)}.layout-department .department-heading{grid-column:1/-1;color:#c9dbf7;border-bottom:1px solid #ffffff33;padding-bottom:12px}.layout-grid .queue-card{min-height:240px}.layout-hybrid .waiting-card{display:flex;align-items:center;justify-content:space-between;gap:12px}.empty{padding:30px;border:1px dashed #ffffff44;border-radius:16px;color:#c7d5ed;grid-column:1/-1}.stale #queueDisplay{opacity:.55}.stale #connection{background:#a32236;color:#fff;padding:8px}.surface-display:fullscreen{overflow:auto}.surface-display:fullscreen .header-actions button{opacity:.7}code{overflow-wrap:anywhere}
@media(max-width:1000px){.surface-admin.layout-sidebar .navigation{position:static;width:auto;min-height:0;display:flex}.surface-admin.layout-sidebar main,.surface-admin.layout-sidebar .app-footer{margin-left:0}.display-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.portal{gap:25px}.brand{padding:16px}}
@media(max-width:680px){main{padding:18px}.brand{align-items:flex-start;flex-direction:column}.portal,.two-column,.formgrid{grid-template-columns:1fr}.portal{margin:0}.welcome h1{font-size:2.8rem;max-width:none}.welcome-points{display:none}.portal>.card{padding:22px}.page-title{display:block}.display-grid{grid-template-columns:1fr}.surface-display.layout-split #queueDisplay{display:block}.layout-list .queue-card{display:block}.display-title h1{font-size:2rem}.queue-card .number{font-size:clamp(32px,12vw,var(--ticket))}.ticket .timeline{display:block}.brandmark img{max-width:120px}.installer{margin:15px;padding:22px}.promotion{flex-direction:column}.promotion img{max-width:100%}.header-actions{width:100%}.surface-admin.layout-sidebar .navigation a{font-size:.75rem}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;animation:none!important;transition:none!important}}
@media print{body{background:#fff!important;color:#000!important}.no-print,.navigation,.header-actions,.app-footer,.filters,.actions,button{display:none!important}.brand{border:0}.surface-admin.layout-sidebar main{margin:0}.card{box-shadow:none;border:1px solid #ccc;break-inside:avoid}.ticket{max-width:100%;margin:0}.ticket-number{font-size:44px}.ticket .timeline{font-size:10px}.ticket .timeline:nth-of-type(n+8){display:none}main{padding:0}.brandmark img{max-height:50px}}